Are you a strategic, people-first leader looking to shape how a values-driven business operates and grows? Are you ready to make a genuine impact — not just within a company, but in the lives of clients, team members, and the community?

We’re looking for an experienced and adaptable Operations Manager to take the reins of day-to-day operations, help drive strategic growth, and embed values like transparency, community, and sustainability into every aspect of how we work. You’ll work closely with the Director and lead a passionate team in a certified B Corp, where your voice is heard and your leadership makes a real difference.

Your Role as Operations Manager

You’ll be the go-to person for ensuring smooth, efficient, and aligned business operations. This role combines strategic leadership with hands-on management, giving you scope to enhance systems, empower people, and shape sustainable growth.

Here’s what your week might look like:

Monday: Align with the team on priorities and review KPIs to flag up urgent issues

Tuesday: Focus on strategic planning and process improvements

Wednesday: Conduct one-to-one check-ins and manage recruitment, onboarding, or training

Thursday: Coordinate marketing logistics and conduct compliance and risk reviews

Friday: Review financials, report to the Director, and wrap up the week

Key Responsibilities

• Leadership & Team Support: Foster a collaborative, respectful, and high-performing culture

• Process Optimisation: Implement and refine systems that enhance productivity

• Strategic Planning: Translate goals into actionable, measurable plans

• People Management: Lead recruitment, onboarding, training, and development processes

• Client Experience: Help enhance the quality and consistency of our service

• Technology & Efficiency: Identify and implement tools that improve operations

• Financial Oversight: Manage budgets and align spending with strategic priorities

• Risk & Compliance: Monitor risks and ensure regulatory obligations are met

• Marketing Campaign Support: Coordinate resources and logistics for marketing campaigns.

For full details please see our Job Spec.

Who We’re Looking For

We’re looking for someone who thrives in a small-business environment and is ready to lead with empathy, initiative, and purpose.

You Bring:

• Strong leadership, business, HR, and project management experience

• Strong communication and problem-solving skills

• A keen eye for process improvement and efficiency

• Emotional intelligence, adaptability, and resilience

• A hands-on, “roll-up-your-sleeves” attitude

Your Values:

• Transparency and trust

• Environmental responsibility and community impact

• Fairness, inclusion, and continuous learning

Bonus:

• Background in financial services, HR, or regulatory compliance

• Qualifications such as a Certificate in Financial Planning or a degree in Business, HR, or a related field

Why You’ll Love Working With Us

We’re a purpose-led financial services firm that helps people align their finances with their values, protect their families, and take control of their financial futures. Our B Corp certification reflects our deep commitment to people, planet, and community — not just profit.

Here’s what makes us a great place to work:

• Supportive Environment: A tight-knit, collaborative team where well-being, respect, and balance are prioritised.

• Leadership Opportunity: Direct input into the future of the business alongside the owner.

• Room to Grow: Access to professional development and meaningful responsibilities that stretch your skills.

• Community & Environmental Impact: Be part of a business that supports local initiatives and actively works to reduce its environmental footprint.

• Work-Life Balance: Flexible working hours and a team culture that respects your personal time.

What We Offer:

Salary: £50,000 - £60,000 dependent upon knowledge and experience.

Benefits: Flexible working hours, full-time position with the option to work longer days over fewer days, 5% employer pension contribution, death in service benefits, Vitality health, Christmas shut down period, volunteering opportunities, study and qualification support, on-site car parking.

Ready to Lead With Purpose?

If you're looking for more than just a job — if you want to lead a team, influence change, and contribute to something meaningful — we’d love to hear from you. Submit your application to 👉 Simon Evans Simon@clearfuturefp.co.uk.