Financial Life Planner (PPM Financial Planning)

Worcestershire

PPM Financial Planning

Job Description

Financial Life Planner with up to two years’ experience as a practicing Financial Planner within a financial planning environment. Salary Range £30,000-£35,000 plus bonus structure


Purpose of Job


To develop and maintain relationships with existing clients in order to deliver financial life planning services and safeguard the income of the company. These clients are based predominantly in Birmingham, Warwickshire and Worcestershire.


Reports to:


The Senior Manager.


Overview:


PPM Financial Planning provides a Financial Life Planning service to its clients. Our approach is relationship based and allows us to work with clients over the long term to inspire them and motivate them to live their best life.


Our vision is to bring Financial Life Planning to as many people as possible so that they can live a life of freedom without worrying about money. This relationship based approach means that we build deep and meaningful relationships with our clients where they view us as their trusted adviser.


The successful candidate will be expected to have more meaningful and exploratory conversations with our clients, coaching where necessary, in order to help them really think about what they want to achieve in their lives. We also help them understand the behaviours and actions that will maximise their chances of meeting their personal and financial goals.


We use sophisticated cashflow modelling software that makes financial planning come alive for our clients, so they really engage with the planning process before we start looking at financial products.


Key Responsibilities and Accountabilities


Maintaining relationships with existing clients


  • Conduct annual review meetings (called Forward Planning Meetings) with existing clients ensuring PPM Financial Planning’s approach is followed.

  • Ensure all documentation required for Forward Planning Meetings is accurate and complete prior to meeting.

  • Ensure clients Financial Forecast is updated.

  • Write up post meeting planning notes.

  • Liaise with the support team to ensure all post meeting tasks are completed accurately and timely.

  • Ensure conversations with clients outside of Forward Planning Meetings e.g. ad-hoc telephone calls or emails are recorded and saved to the client file.

  • Work closely with the support team to ensure excellent customer service is delivered in a timely manner.


Acquiring and Onboarding New Clients:


  • Establish links with referrers and advocates; ask for referrals from clients and advocates.

  • Build and maintain a professional profile online using content consistent with PPM Financial Planning brand, culture and policy.

  • Deliver a Financial Life Planning experience to new prospective clients by following the New Client Onboarding Process when conducting meetings and follow-up activity.

  • Conduct in-depth reviews of clients’ financial circumstances, current provision and future aims in line with PPM Financial Planning’s approach to financial life planning and its investment philosophy.

  • Build accurate Financial Forecasts for clients using PPM Financial Planning’s preferred cashflow forecasting software.

  • Analyse technical information and prepare financial life plans best suited to individual clients’ requirements.

  • Submit advice cases to Paraplanner and ensure Suitability reports accurately reflect your advice before presenting to client.

  • Present financial advice, reports and strategies to clients in a clear, fair and timely manner, ensuring they have sufficient information including comparisons of new and existing products and services to enable them to make informed decisions.


Business Processing:


  • Responsible for the accuracy and completeness of all new business documentation.

  • Ensure that all compliance requirements are met, including obtaining client identification, knowledge and experience and vulnerability assessments.

  • Ensure all supporting documentation is maintained in line with PPM Financial Planning’s procedures.

  • Liaise with Client Relationship Manager (CRM) to ensure new business is accurately packaged and promptly submitted to provider.

  • Ensure clients receive timely and accurate responses to queries and regular updates on new business.


Personal Development:


  • Meet the annual FCA Continuous Professional Development (CPD) requirements including ongoing Level 4 competency assessment and completing minimum requirements for structural CPD.

  • Develop and maintain Life Planning and Coaching skills.

  • Maintain a Statement of Professional Standing (SPS).

  • Meet the fit and property and competency requirements of Certification staff including Tier 1 Conduct rules.

  • Attend PPM team meetings.

  • Progress towards becoming Chartered Financial Planner.


General:


  • Work in accordance with PPM’s compliance procedures and policy at all times.

  • Uphold PPM Financial Planning values and promote the PPM Financial Planning brand in all internal and external dealings.

  • Produce records, maintain client confidentiality and meet GDPR requirements on data privacy and security.

  • Help out with business procedures outside of the normal process of dealing with clients e.g. helping designing business processes, helping train and manage new employees.

  • Participate in internal company projects to help drive continuous improvement.

  • Liaising and working with financial service providers, regulators and professional bodies.

  • Deliver all of the above with integrity, empathy, honesty and professionalism


Job Criteria


Knowledge:


  • Competent at using Microsoft Word, Excel and electronic diary management. Essential

  • Financial Services back office systems. Desirable

  • Advanced Excel. Desirable

  • Knowledge of Financial Services Products. Essential

  • Knowledge of cashflow planning tools. Desirable


Skills:


  • Interpersonal skills to develop and maintain client trust and inspire confidence. Essential

  • Excellent communicator (verbal and written). Essential

  • Confident in person and over phone/video. Essential

  • Highly organised, methodical and disciplined. Essential

  • Shows initiative and takes personal responsibility for completing tasks. Essential

  • Understands relevant compliance & works within defined business processes. Essential

  • Adopts a positive attitude. Tactful and respectful to all staff. Essential

  • Able to work under pressure to achieve deadlines. Essential

  • Attention to detail. Essential

  • Ability to achieve agreed outcomes without close supervision. Essential

  • Excellent ability to prioritise and plan workload. Essential

  • Self-motivated to deliver a first-class service and committed to their clients. Essential


Contact


If you are interested in applying please contact MartinPryor@ppmfinancialplanning.com